![]() ![]() Contact your ISP on how to get a static IP, or try our easy-to-use apps. Pro tip: this feature requires a Pro Surfer subscription and works best when you have a “static IP” (that is, a non-changing public IP address) with your Internet service provider. ![]() The dashboard has a feature where you can create custom block rules for your home router. ![]() The Safe Surfer dashboard gives you access to comprehensive parental controls. You can find out how to do this for each Apple mobile device by clicking this link. If you have any Apple mobile devices (that is, iPhones or iPads), you will also need to enable the Limit Adult Websites setting on those devices to disable the Private Browsing Mode feature for Safari-this feature ignores the DNS servers received from your home router (that is, the Safe Surfer filtering). If we’re blocking something, you’ll usually see a blank connection error page. This is a safe website designated for testing if pornographic websites are being blocked. Verify the protection installation by visiting inside a web browser. This helps make sure that the blocking works immediately on each device. Once the changes have been saved, make sure that you restart all the devices that use Wi-Fi at home. Copying the full set of numbers for each address below is necessary. Later on, if the protection installation doesn’t work, try turning off IPv6. Otherwise, you should turn off the IPv6 features to ensure that our cloud servers work correctly. If the modem supports installing custom IPv6 DNS servers, look for the IPv6 menu and use the following addresses. Once you’ve filled in the field(s), click the Apply (or Save) button to save the changes. If only one field is available, you will need just the primary address. Next you will be looking for a pair of fields labelled “Primary DNS” and “Secondary DNS”. Once you’ve found the applicable menu, look for an area called either DNS or DHCP Server. Once you’re logged in, look for a menu related to your router’s network-this will likely be called either Internet Connection, LAN, Local Network, or Advanced. Pro tip: If you get stuck, please feel free to open the chat bubble on this page and chat with us! Send us the model of your modem, and we can help you with the following installation steps.Įnter the login details when asked. Open your modem app, or enter the IP address you found into the top search bar of a web browser (such as Google Chrome or Firefox). You could also contact your Internet service provider (ISP) for assistance on how to change the DNS settings on your modem. This can usually be found online by searching for the model and its default login details. If you can’t find the details, check the user manual. Sometimes these details can be hidden behind a sliding card.įor this particular modem, the login details are the following: This sticker can usually be found on the rear or the bottom of the modem. Otherwise, your home router will likely have the login details printed on a sticker. You’ll be looking for a menu called “DNS”. Some modern Wi-Fi network brands support changing the network settings from an app on your smartphone. We have various tailor-made guides available for modems and routers provided by different Internet service providers worldwide:Ĭan’t see your service provider or manufacturer above? The instructions that follow are the general steps we take to install protection. Check out our protection apps! These install protection directly on a smartphone or a computer, and are a great way to block porn and other apps, set screen time rules, and monitor the online activity of your loved ones. This guide will efficiently walk you through how to install protection.īefore we get started, it’s good to know that installing protection on your home Wi-Fi can sometimes be tricker that it seems. Along with protecting your privacy, we also use our behind-the-scenes technology to block porn and other harmful online content. Safe Surfer makes it easy to install an effective porn blocker on your home Wi-Fi. ![]()
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